To Whom It May Concern:

I am a good candidate for an office position as I have over 25 years experience in all areas of Office Management and Administration.

My “hands-on” includes A/P, A/R, payroll, general ledgers, reconciliation, human resource, and all other Administrative functions. My computer experience is extensive.

My strengths include customer service, ensuring company policies, and getting the job done. Attached is my resume, which details my experience more fully.
Please consider me for an office position and allow me an interview as I can relate to you my experience in detail. I look forward to hearing from you soon.

Sincerely,

Marlene Brookman
MARLENE BROOKMAN
1331 Valley Stream Cir * Wylie, TX 75098
972-835-7686 * mbroo1127@aol.com
Career Objective

To obtain an administrative office position that will enable me to use my versatility and effective contributed skills in order to manage, organize, and streamline system processes.

Professional Profile

Adept at identifying problems, diagnosing causes & determines corrective action.

Ability to recognize and organize priorities and meet them in a timely manner.

Demonstrate adaptability to oversee & working independently and/or with a large staff.

Articulate and creative, offering innovative and practical solutions.

Skills and Abilities

Computer skills include: Windows 95, 98 & 2000, 2000 XP, Microsoft Office, Microsoft Works, Lotus Suite, WordPerfect, Peachtree, PHNS-PCS, QuickBooks, ADP, Paychex Preview, Ceridian, and Kronos Timekeeping Central;10-Key by touch; Typing 60 wpm.

Employment History

Title Services
Transtar Title – Plano, TX – Contract 01/2009 – 05/01/2009
Examine and type title work. Work with customers to solve problems. Results: Provide productivity to meet deadlines.

Administrative Assistant-Risk/Quality Management
Aerotek/McLaren Regional Medical Center – Flint, MI 11/2007 – 10/2008
Assisted Risk & Quality departments for various task included entering data for client concerns, fielding client calls, address patient concerns in person and by phone, answer phones, and filing. Made travel and meeting arrangements and schedules. Attended weekly meetings. Created minutes, reports and assisted other departments when needed. Results: Ability to allow supervisors to perform necessary tasks in a timely manner.

Human Resource/Data Entry
Entech/Citizens Bank – Flint, MI - Contract 08/2007 – 10/2007
Input Payroll updates into ADP. Updated and audit active & un-active employee’s files. Results: More productive and availability of retrieving files.

Agency Lead/Title Examiner
First American Title Insurance - Flint, MI 05/2003 - 10/2006
Researched, examined and typed title reports. Reviewed, QC and corrected site files. Provided necessary follow-up on all problem files. Trained new examiners. Results: Provided accurate title reports to customer in a timely manner.

Branch Administrative Assistant
GMAC Mortgage - Flint, MI 11/1999 - 05/2002
Provided administrative support to management and sales department. Coordinated & composed communications within the department. Implemented department activities & communications, internal & external. Created & prepared reports and correspondence. Processed and maintained up to date department files, ordered appraisals and all other mortgage related paperwork. Also, customer complaint logs, A/P, A/R, personnel files including benefits, new hire & terminations, payroll and tracking of PTO time. Installed network system and programmed computers for networking. Results: Met deadlines, and worked under the stress of maintaining proper liaison between managers, employees and customers.

Payroll Administrator
Just For Feet Specialty Stores - Flint – MI 09/1997 - 10/1999
Organized a more efficient way to process payroll for 150 stores/2000 active employees. Analyzed steps needed for processing and redefined the procedures. Performed payroll functions for 800 active employees including data entry, processing payroll, reviewing payroll, distribution of checks & administered benefits. Performed Human Resource activities including auditing, statistical reporting & process data. Results: Analyzed timekkeeping procedures and devised a system for a better productive workload for three payroll clerks & Supervisor saving the company manhours, while servicing employees in a timely and accurate manner.

Human Resource/Payroll/Office Manager
Mr. B's Foodland - Flint, MI 03/1993 - 11/1996
Processed payroll for four stores/200 active employees. Created and maintained operational and statistical reports. Maintained personnel files and benefit information. Managed office with A/P, A/R, Bank Deposits, general ledgers, and collections. Results: Profitablility for the company by creating an enhanced way of tracking information, while running a smooth office environment.

Executive Secretary
Flint Children's Museum - Flint, MI 04/1990 - 10/1991
Handled all aspects of office operations for non-profit organization including A/P, A/R, general ledgers and payroll. Created and processed monthly newsletter. Assisted three directors and Board of Directors for fundraisers, monthly minutes and grant writing. Results: Profitability to the Museum by reporting accurate information to the Board of Directors to maintain the growth and recognition.

Office/Human Resource Manager
Makro - Flint, MI 06/1989 - 04/1990
Recruited, organized, set up Kronos payroll system and maintained 250 employees for store opening. Setup and maintained $30,000 cash office. Processed payroll and distributed checks. Provided audit functions for various reports. Performed office functions including A/P, A/R, general ledgers, and supervision of cash office employees. Results: Provided store manager with quick, reliable information and the ability to open new store in a timely manner.

Education & Additional Training

Mott Community College – Flint, MI
Major: Office Management
Baker College – Flint, MI
Major: Business
Mortgage Bankers Association,
Intro & Loan Administration, Flint, MI
Sears Corporation
Store Operations, Flint, MI
Makro
Store Operations, Cleveland, OH

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Hi Ron,

Congratulations on your new position! That is a great testimony to your resilience and inspiring to others who may find themselves currently looking. I am with IRC (www.SalesCareerForum.com) - a national sales recruiting and consulting firm. We had the opportunity to meet you during your search. Just curious - what employer did you end up deciding to go with?

Take care and all the best to you and your family,
Kevin