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March 5, 2007

US Airways: Logan travelers can expect more delays

PHOENIX -- At least 20 US Airways employees flew from Phoenix to Charlotte, N.C. to help passengers check in for their flights today because of malfunctioning check-in kiosks, a company spokeswoman said.

The Tempe-based airline expects passengers in Boston, Charlotte, Philadelphia, and Las Vegas to continue to experience problems if they plan to check in at automated kiosks on today, airline spokeswoman Elise Eberwein said.

Problems with the kiosks began yesterday after the airline put a computerized reservation system in place, delaying some passengers for at least an hour and a half in Las Vegas and Charlotte, the airline's largest hub.

So far, Boston, Charlotte, Philadelphia, and Las Vegas were the only cities experiencing problems, a spokeswoman said.

Read the full Associated Press story.

Posted by Jack Perry  at 9:40 AM | Permalink

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