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Nissan Stepping Up Response to Defects

Defects aren't something automakers usually like to spotlight, but Nissan's new facility does just that, according to the Associated Press.

Panel photos of cars that had caught fire and an exhibition of other examples of problems are among the features of Nissan's Field Quality Center, which opened last month in this town just west of Tokyo.

The center also includes special simulator machinery that recreates rocky and swerving road conditions to test vehicles indoors for problems. It also houses a huge storage area where some 150 problem parts are brought in a day from dealers for study.

At a time global sales are sliding, Nissan is investing $7.3 million in the center, which brings suppliers and developers under one roof to speed up response to defects and improve quality. In the past, Nissan did not have a central location

Posted by   at 11:15 AM to Nissan , Safety | Permalink

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