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September 2008
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Nearly 70-percent of Comcast customers in the Greater Texas Gulf Coast Area now have their cable services restored. They said in their experience has shown that most of our outages are due to the loss of electrical power. Often, a street may have power restored, but the power required to operate the node in the neighborhood, may still be without power. This easy to read mapping system will allow customers to see the progress that is being made within their area. Customers can click on a specific map region for a closer view of their community. These maps will be updated as service is restored and customers are advised to check periodically for the latest information. Comcast technicians are working in all areas where power has been restored and the power company and local authorities have granted a safety clearance. In addition to the company's own local crews, nearly 500 technicians from around the country are on the ground in the Greater Houston Area and surrounding counties to help with the restoration process. Customers who have a damaged cable should call 1-800-COMCAST or click on the "Contact Us" link at www.comcast.com to report the problem. |
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