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November 17, 2006

Jack's Annual Holiday Travel Guide

I promised it, and here it is: My annual Holiday Travel Guide. It specializes in tips and tricks for using PDX, but this year I've also included my favorite travel websites, and new links to help you with your trip.

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Photo Courtesy Airliners.net

Once again we're looking at the busiest Thanksgiving travel week in PDX history. The Port of Portland estimates more than 315,000 of us will fly through PDX between now and the Sunday after Thanksgiving. The busiest days will approach 50,000 passengers. So I've put together tips, and good websites, to help you navigate the mess, not only in Portland, but across the country.

Check-in on-line.

Most airlines will now let you check-in for your flight, 24-hours ahead of time, on their websites. You can choose seats, and print-out boarding passes at home. Then you just drop-off your bags at the airport. This can save you an hour. And if you're flying Southwest, it can get you to the front of the line in the mad-scramble for the best seats.

Check-in at an e-ticket machine.

If you can't check-in at home, use an e-ticket machine at the airport, instead of waiting in-line for an agent. These PDX airlines have e-ticket check-in: Alaska/Horizon, US Airways/America West, American, htContinental, Delta, Hawaiian, jetBlue, Northwest, Southwest, and United. Air Canada, Big Sky, Frontier, Lufthansa, and Mexicana do not offer e-ticket check-in at PDX.

Choose the shortest security line.

The Port has built a "concourse connector" linking the A, B, and C concourses to the D and E concourses, behind security. It's designed for passengers connecting from Alaska and Horizon flights (on A, B, and C) onto the international flights to Tokyo and Frankfurt (on D). But saavy travelers have quickly found they can use the D and E security checkpoint (with its typically shorter lines) to get to their gate on A, B, or C. It could save you 15 or 20 minutes at peak times.

Check with TSA.

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Before you pack your carry-on, take a look at their list of allowed items. It changes every now and then, so you'll want to make sure you don't pack anything that will have to be thrown away at the security checkpoint.

Get there early.

I know... we hear this all the time. But it really does matter when the airport's jammed. They tell you 2-hours, but I always try for 90 minutes. Unless I'm parking there. Which leads me to my next tip.

Get there EXTRA early.

That is, if you're parking in the economy lot. Christmas of 2004 I flew out of PDX and tried to park in economy, but there were NO SPOTS when I got there at 6am. The lot was FULL. They had us parking on the side of the road. It took at least an hour to park and get to the terminal. I just made my flight (by about 48 seconds). So follow the 2-hour rule if economy parking is in your future.

Take the MAX.

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It runs every 15-minutes in both directions, with the first train getting you to PDX at 4:45am, and the last one leaving PDX at 11:55pm. It costs $1.80 each way. A lot cheaper than $8/day for economy parking, or $12/day for long-term. For more information, check out Tri-Met's MAX page.

You're not flying.

If you have to drop someone off, or pick someone up, here's some things to speed-up that process, too.

- Park on top of the garage. We all want to park on Level 4, because it has the skybridges that go directly across to the terminal. But this time of year, it's always packed. You'll waste time trying to find a spot there. So just go to Level 7, atop the garage, and park right next to the elevator. It'll end up saving you a few minutes.

- Quick Pay is your friend. You'll find the Quick Pay terminals on Level 4 of the parking garage and in the underground connector between the Terminal and the garage. Pay for your parking here, and you'll breeze right out of the parking gate.

- Use the Cell Phone Wait Lot. The Cell Lot makes a comeback after a successful first year. There's a parking lot (on the left, off 82nd, near the air cargo area) that's free for people picking-up passengers. Park there, and have your family/friends call you when they grab their bags. Then you can drive around and have them hop-in, without having to pay for parking. BEWARE: You can not park here and leave your car. You'll get a ticket... or be towed.

- Pick-up on the upper level. Sure, the signs say the upper level is for departures. But most of the time, and especially at night, the lower level is jammed with "pick-ups." Avoid that by picking-up your family/friends up above. And save a lot of time by using the upper, outer roadway. But don't stay too long, and don't leave your car, because the Port of Portland Police aren't too excited about people who do that... and they'll likely tow you.

My favorite travel websites.

If you're still looking too book that holiday trip, I've compiled a number of websites I use when I travel. It takes a little extra work to do your booking the way I do mine, but it could very easily save you some money.

The first thing I always do is get a feel for what airfares are running by checking Expedia.com. Expedia is one of the best sites, I find, when comparing fares by airline, and by the number of en-route stops. But (the folks at Expedia don't want to hear this) I never book my ticket there.

Once I find a good deal at Expedia, I go directly to the airline's website. Almost always, I'll find the fare $5 cheaper per person on the airline's website... because that's what Expedia charges in fees. So if I find a ticket on Expedia, flying on United, for example, for $200, I'll go to the United website and book the ticket for $195. If you don't know the airline's web address, I've posted a full list for all the airlines that fly out of PDX at the end of this blog.

If you aren't finding any good deals that way, go to Hotwire. It's a website that offers discounted airfares. The airlines "dump" extra capacity on Hotwire, at 20 to 50% off the regular fare. Hotwire won't always have a good deal... but if you catch it at the right time, you can get a huge discount.

If you're trying to find a good place to go, or you want to know more about the city you've selected, I recommend Fodor's. Their website has great information about things to do, restaurants, and hotels. They also have a list of good deals on the left side of their homepage.

After you find that good deal, but before you book, I recommend you get the most out of your travel by checking Flightstats. It's run by a Portland company. It compiles all the on-time information for every flight in the US. You can type in the flight number of the one you're thinking about booking, and it will tell you what your chances are of being on-time. It also tells you things like average delay, and number of cancellations.

Meanwhile, Seatmap.com has a comprehensive listing of all airline fleets in the US, and many from around the world. The site walks you through the seatmap of the plane that will be used on your flight. It tells you which seats are good, and which to avoid. I always use it before I book.

One more thing to remember: Southwest Airlines doesn't list its fares in any of the on-line booking engines. To get fares for Southwest, you must go to its website. Southwest also offers travel deals... but again... only on its website.

Other quick links.

- General flight delay information, from the US Department of Transportation.
- PDX arrival and departure information, broken down by airline, and constantly updated.
- Lost luggage tips from the Better Business Bureau.
- Portland weather information, from the good folks over in the First Alert Storm Center.

If you have any more tricks, tips, or websites you use, let me know. My e-mail address is jpenning@kgw.com.

Appendix: Airlines and Non-Stop Destinations at PDX

Air Canada: Vancouver, BC.
Alaska Airlines: Anchorage, Denver, Las Vegas, Los Angeles, Los Cabos, Oakland, Orange County, Palm Springs, Phoenix, Puerto Vallarta, Sacramento, San Diego, San Francisco, and San Jose.
America West Airlines/US Airways: Las Vegas, Philadelphia, and Phoenix.
American Airlines: Chicago O'Hare and Dallas/Ft. Worth.
Big Sky Airlines: Missoula and Moses Lake.
Continental Airlines: Houston Bush Intercontinental and New York/Newark.
Delta Air Lines: Atlanta, Cincinnati, and Salt Lake City.
Frontier Airlines: Denver.
Hawaiian Airlines: Honolulu and Kahului/Maui.
Horizon Air: Billings, Boise, Burbank, Denver, Eugene, Fresno, Klamath Falls, Medford, Moses Lake, North Bend/Coos Bay, Oakland, Ontario, Pasco, Pendleton, Redding, Redmond/Bend, Reno, Sacramento, San Francisco, San Jose, Santa Barbara, Seattle, Spokane, and Vancouver, BC.
jetBlue Airways: New York Kennedy.
Lufthansa German Airlines: Frankfurt.
Mexicana: Guadalajara.
Northwest Airlines: Detroit, Honolulu, Minneapolis/St. Paul, and Tokyo/Narita.
Southwest Airlines: Albuquerque, Boise, Chicago Midway, Kansas City, Las Vegas, Oakland, Phoenix, Reno, Sacramento, Salt Lake City, San Jose, and Spokane.
United Airlines: Chicago O'Hare, Denver, Eugene, Los Angeles, Medford, Redmond/Bend, San Francisco, Seattle, and Washington Dulles.

November 9, 2006

High Holiday Fares, New Frequent Flier Rules, and the PDX Parking Solution

News and Notes for November 9th

Through the holidays, I'll try to update the blog at least once a week with news and notes, to help you plan your trip... and deal with the potential mess of traveling this fall. You can always check past entries by clicking on the calendar up in the right-hand corner of the page. No more waiting... here's my news and notes for November 9th.

Jingle Bills! Holiday Fares Skyrocket

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Graphic Courtesy CNN

If you're waiting to buy that ticket for a Christmas trip, you've probably waited too long. Fares are sky-high for travel around the 25th, likely because of the way the holiday falls this year. With Christmas on a Monday, many are taking-off on that Friday, and making a long weekend of the holiday. And most have already bought their tickets. Fares are running almost double their yearly average... and a solid 30-40% above seasonal averages. I did some research for flights out of Portland, leaving on Friday the 22nd of December and returning on Wednesday the 27th (all statistics courtesy Farecast.com). Here's what I found:

Portland - Chicago
Two-Month Average: $531
Two-Month Low: $379
Current Fare: $617

Portland - New York City
Two-Month Average: $546
Two-Month Low: $395
Current Fare: $564

Portland - Orlando
Two-Month Average: $678
Two-Month Low: $599
Current Fare: $717

Portland - Las Vegas
Two-Month Average: $289
Two-Month Low: $256
Current Fare: $318

Portland - St. Louis
Two-Month Average: $557
Two-Month Low: $382
Current Fare: $647

Going, Going, Gone! Frequent Flier Miles Disappear Sooner

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If you haven't read the fine print on your frequent flier accounts lately, you might not have noticed it. Some airlines are changing the mileage expiration rules, reducing the length of time you have to redeem your miles from three years to just 18-months.

As the Philadelphia Inquirer and USA Today have reported, US Airways (which now also owns America West) will require frequent fliers to post some kind of activity to their account every 18-months in order to keep their miles from expiring. Previously, the airlines allowed accounts to go dormant for three years before those miles expired. US Airways joins Continental as the only two airlines to put an 18-month expiration date on miles. Delta has a two year grace period, while American, Northwest, and United allow the traditional three year grace period.

Time to Vacation in... Iran?

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Photo Courtesy Irantourism.com

Believe it or not, Iran wants you... to visit on vacation. The Iranian Tourism Department has annouced a travel agent commission program, to encourage westerners to visit their country. This tidbit comes from my friend Don Francis, owner of Barbur Travel/Banner Tours in Portland:

"While the airlines... no longer pay commission to travel agents, don't be surprised if we try to push visiting IRAN (of all places)... as the hot new destination. In an apparent move to show the nuclear standoff is strictly between the governments and not the US Citizens, Iran is awarding travel agents... a $20 commission for every US Citizen and European visiting their country and $10 for every visitor from another country. So any chance you can do a change of plane in Tehran on your next flight down to Oakland? Please!"

Somehow, I don't think Don's going to see an explosion in bookings.

Viewers' Turn: Question About File Video

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Photo Courtesy Airliners.net

Got an interesting e-mail from a viewer by the name of D. Ann this week, and I wanted to be sure to address it here. D. Ann writes:

"As a former aviation person I have noticed that some of the file pix used are really, really old. Tonight's story re: American, showed an old 727. Any chance you can get this kind of stuff eliminated? For those of us familiar with aviation it just shoots down the credibility of the story."

This is a battle I fight on a weekly basis. Here's the essential problem: when a national story comes over the wire about an airline, or airfares, or an airport, we often don't have a free photographer to go out to PDX and shoot new video. So we lean on our extensive collection of newsfile, from previous stories. A lot of times, our editors (who are slammed with dozens of pieces of video to cut) only have time to find the first clip of a particular airline, and lay it down. So, if it's an old Boeing 727 (a type that's been retired by all our nation's major airlines) it's not always caught. Especially if I'm not here to view the video first.

My goal is to go through our newsfile and eliminate all the older video from the rotation. But that takes a lot of time, and I just haven't been able to find it in my schedule.

But I can promise you, D. Ann, we'll all pay better attention after your e-mail!

I really do like hearing from all of you. Drop me a line anytime at jpenning@kgw.com.

PDX Cell Phone Waiting Lot Returns

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Just in time for the busiest travel season of the year, PDX will bring back its cell phone waiting lot. From November 18th through January 2nd, you'll be able to park out at 82nd and Air Cargo Way for free, and wait for the person you're picking-up to call you when they arrive. You can avoid paying for parking and avoid traffic on the arrivals level at the airport.

Coming Soon: My Holiday Travel Guide

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Photo Courtesy CNN

Before the Thanksgiving holiday, I'll publish my annual Northwest Holiday Travel Guide right here on the blog. It will include insider tips on navigating the holiday rush, new TSA regulations, and how to avoid standing in long lines. Look for all that, right here, on the Monday before Thanksgiving.

November 3, 2006

Great Deals, More Flights, and Easier Parking

News and Notes for November

I admit it: it's been way too long since I posted here. It's been a crazy few weeks... which is fairly typical for our lives in the news business. While I've been working on other stories, I've been collecting items to post here. Without further delay, here's my news and notes for November.

Great Deals to Hawaii

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Photo Courtesy Hawaii Convention and Visitors Bureau

If you've been putting off that trip to the Islands... don't wait any longer. Both Northwest Airlines and Hawaiian Airlines are offering some great fares to Honolulu and Maui for December.

I priced the following trips leaving Portland on December 4th, and returning on the 7th... which would give you three nights and three full days on the Islands.

Portland to Honolulu, non-stop, on Northwest is running as cheap as $277 round-trip. On Hawaiian it's running $327.

Portland to Maui/Kahului, non-stop, is running $338 round-trip on Hawaiian. That's cheaper than a flight from Portland to Chicago or Dallas.

These fares won't last long... and they'll be back in the $600 - $700 range by mid-winter. So, for a cheap trip to Hawaii, December is the time to fly.

AirTran: "Where do you want us to fly next?"

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Atlanta-based low-fare carrier AirTran Airways wants your input. As it decides where it should expand next, it's put a survey on its website, asking customers to choose which destination they want to see on the route map. Among the options: Portland. Right now, Delta is the only airline offering non-stop flights between Portland and Atlanta.

Alaska Adds Flights in Portland

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Alaska Airlines had been considering reducing some flights at its PDX hub. Not anymore. Demand for service in Portland has been so strong, the airline will, instead, add flights on its most popular routes. Look for increased flights from Portland to Oakland, San Jose, Palm Springs, and Las Vegas.

Together, Alaska and Horizon (both owned by the Alaska Air Group) are Portland's biggest carrier. They operate nearly 350 daily flights to more than 30 destinations from PDX.

More Non-Stops to Mexico

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Photo Courtesy Caboland.com

Alaska is also launching new non-stop flights from PDX to a pair of Mexican vacation destinations. Starting this week, Alaska is flying four weekly non-stops to Los Cabos, and three weekly non-stops to Puerto Vallarta. It's the first time Alaska has operated international flights to and from PDX.

Here's the Schedule:

Portland to Los Cabos (Monday, Wednesday, Friday, and Saturday)
Flight AS262
Departs PDX 9:30am
Arrives SJD 2:15pm

Los Cabos to Portland (Monday, Wednesday, Friday, and Saturday)
Flight AS263
Departs SJD 3:00pm
Arrives PDX 6:10pm

Portland to Puerto Vallarta (Tuesday, Thursday, and Sunday)
Flight AS264
Departs PDX 9:30am
Arrives PVR 3:50pm

Puerto Vallarta to Portland (Tuesday, Thursday, and Sunday)
Flight AS265
Departs PVR 4:35pm
Arrives PDX 7:18pm

New Parking System at PDX

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Port of Portland Graphic

The Port of Portland is adding a new way of paying for parking at all of the lots at PDX. If you worry about losing your ticket... now you don't ever have to grab one. New machines allow you to insert your credit card as you drive in, then insert it again as you drive out. The Port's computers will automatically calculate how much you owe... and charge it to the card. A good way to go, if you don't want to keep track of a ticket.

But for those of us who are a little skeptical of the whole system, or the use of our credit card number, we can still grab and ticket, and pay with cash on the way out.

That's all I've got for now... but I'm always happy to hear from you. E-mail me at jpenning@kgw.com.

May 2008

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